The Importance of Quality in Your Specials

Jan 12, 2024 | Blog

The Importance in Quality in your Specials: What does the Data Say?

 

In the fast-paced world of procurement, where every purchase decision can significantly impact a business’s productivity and bottom line, the importance of quality assurance in office supplies cannot be overstated. Let’s embark on a journey to understand why prioritising quality as a checkbox in the procurement process a strategic imperative is not just backed by compelling data.

 

The Cost of Poor Quality

Quality issues in the business and office supplies can have both a surprising and profound financial impact. Comprehensive studies have led experts to conclude that the cost of poor quality can range from 15% to 30% of an organisation’s total operational budget.

This includes expenses related to repairs, returns, and the overall productivity losses incurred when poor quality supplies fail to meet the expected standards of customers. Partnering with the right procurement specialists turns into a cost-saving measure in the long run.

 

Customer Productivity and Satisfaction

The quality of business and office supplies directly contributes to employee productivity and job satisfaction. A recent survey found that employees who are satisfied with the quality of their workplace supplies are 17% more likely to stay with their current employer.

Beyond the workplace, being partnered with a procurement specialist who sources high-quality product specials can lead to satisfaction in the long run. Meaning you’ll have customers who are more engaged, and most importantly – want more from you in the future.

 

Brand Reputation and Perception

How and where products are made can influence how your business is perceived by both your customers and partners. A study by Nielsen revealed that 59% of consumers now prefer to buy products from companies they know to be environmentally friendly or offer eco-friendly alternatives at the minimum.

By considering how your specials are made and where they come from, you’re more likely to meet the expectations of its internal stakeholders and enhance your brand reputation in the eyes of external audiences.

 

Doing your Quality Assurance as a Strategic Advantage

The data speaks for itself – quality in your business and office supplies is not just a checkbox; it’s a strategic advantage. It saves costs, enhances employee satisfaction, boosts brand reputation, and builds trust with suppliers. As you navigate the complex landscape of procurement, prioritising quality is not only a commitment to excellence but a wise investment in the sustained success of your organisation.

By partnering with Flashy Cactus, you’re gaining a procurement partner focused on bringing you quality, with years of industry experience and a worldwide reach. Get in touch with our friendly team today to have a conversation on your product special needs.